Data protection
How we protect your data
You are sharing sensitive numbers on a platform your competitors also use. Here is exactly what happens to them: who can see what, what is never shown, and how that is enforced.
What is the short version?
- Other companies never see your answers
- They only see group results, like the typical range. Never one company's figure.
- No group under eight companies is ever shown
- If too few companies match your filters, you see “not enough data” instead of a number. This rule lives in the database itself, not just on the website.
- We watch for anyone trying to single out one company
- Every lookup is logged and rate-limited, so someone repeatedly narrowing the filters to isolate one company gets noticed.
- Our admins can see raw data — and every look is recorded
- We need this for support and moderation. Each access is written to a log that nobody, including us, can edit or delete.
Why is no group under 8 companies ever shown?
With fewer than eight companies, a result starts to give away individual companies' numbers. A smaller group is reported as “not enough data” instead of a figure, and that applies to everyone, including the companies in it.
Example with made-up numbers
The rule covers every way a result can be cut. Narrow a result with filters until fewer than 8 companies remain, and it is hidden. Split a result into groups, and any group under 8 is hidden — along with one more group whenever showing the rest would let the size of the hidden one be worked out.
The highest and lowest figures are never shown; each belongs to one company.
What can other companies see?
Group results only: a midpoint, the range the middle half of a group sits in, and how many companies chose each option.
| Other companies can see | Other companies can never see |
|---|---|
| The midpoint and typical range of a group of 8 or more | Any one company's answer |
| How many companies are in a group they are shown | Which companies took part |
| The share of companies choosing an option | Anything about a group smaller than 8 |
Can my colleagues see my answers?
No. Answers are visible only to the person who filled them in. Colleagues who sign up with the same email domain join the same company and see the same results, and they can see that the survey was answered — never what was entered.
Is this enforced, or just hidden on the website?
Enforced where the data is stored. The eight-company rule and the who-may-read-what rules live in the database itself, so the website cannot return a figure it should not, even by mistake.
- Results are calculated inside the database, which hands back either a figure or “not enough data”. The individual answers behind a result never leave it.
- There is no way for one company's account to read another company's answers. This is tested against the real system on every change.
What stops someone narrowing filters to single out one company?
Every lookup is logged with who made it and which filters were used, and each account can look at a limited number of different groups per hour. Someone repeatedly narrowing filters to isolate one company runs into the limit and shows up in the log.
Who at We Love SaaS can see my answers?
The small team that checks submissions. A person reviews every submission before it counts, so they have to be able to read it.
- Every time an admin looks at a company's data it is written to a log, with who looked and why.
- That log cannot be edited or deleted by anyone, including us.
- Admins cannot change a company's answers. They accept a submission, delete it, or hand it back so its author can correct it.
Can I have my data removed?
Yes. You can delete your own account from your account page; that removes your sign-in, name and email address. To have your company's answers removed as well, email info@welovesaas.io.
Where is the legal privacy policy?
This page explains how the benchmark protects what you share. The legal documents are the privacy policy and the terms.